Welcome to personal rant day. Every once in a while something comes along that completely rubs me in the wrong direction. Today's hot topic: insurance, as you may have guessed. I would like to mention how insanely infuriated I am with the insurance company. For two months now we have been in constant phone battles, not sweet little nice conversations, raging Star Wars Death Star battles (I am talking storming the beaches of Normandy full-on war here) with our insurance to get coverage for a medication.
Cost of meds with insurance $5, Cost without $150. Insurance Says 'No way, Jose.' So we appeal. Insurance fails to process appeal. So, we finally get appeal processed (meanwhile paying $5 a pill for this stuff). Final verdict 'Ummmm, nope.' WHY!!! Then what is the stinking point of insurance!! Why do we pay a monthly premium to have them tell us they aren't going to do what we pay them to do? Does this make sense.
The logic behind the denial, and its upholding: It's not its prescribed usage and there is not enough medical evidence to support this kind of usage. News flash: Every medication that is medically proven to work in this fashion has been a failure. Apparently, thats just means try it more. Or try a higher dosage, or... whatever. Medical researchers suck at their jobs. Seriously.
May I further vent by saying that upon calling today and asking for the information regarding the denial, the young gentlemen unfortunate enough to have to take my call, could not find the information. Saying 'I don't know where to find it,' Really? The company who denies our appeal, can't find their own denial. I really need someone to punch in the face at this point (I wouldn't ever really do that, but it sounds threatening, right?).
So, after Mr. Magoo leaves me hanging on hold for twenty minutes while he and his buddies do the hokey-pokey on the other end, he pops back on to let me know that he can't tell me the information on our denial because he can't locate the letter, but he can have it sent to us. WHAT!! You can send it to me, but you can't find it? Then how in the world do you send something you cannot find? This makes no sense to me. I assume, by natural logic, that in order to send something you would have to know its location, but what do I know. (let me back-track a little here with some mortar to fill in between the bricks of my story here: One four separate occasions we have requested or have been told that letters have been sent to us regarding this appeal and denial process. As of the time I write this little number we are currently 1/4, at least these guys are shotting better than the Jazz from three-point range (way to go 0-14 guys). Needless to say another letter was not exactly an exciting proposal to me.)
My head is spinning. Enough for now.
What about you? Whats your rant/pet-peeve/frustration of the day/week/life, feel free to chime in.
I am going to bed. At least in my dreams the insurance doesn't win.
insurance
Monday, April 28, 2008Princess Mom!
Sunday, April 27, 2008
My mom gets to be a princess for the next few weeks! She underwent surgery last Wednesday and is in the process of recovering, easier said than done, I'm afraid! She's been instructed to rest and recuperate, which, as we all know, doesn't exactly fall into my mom's top 10 favorite things to do.....she's always going, going, going....but for now, she gets to be waited on and enjoy being Princess Mom.